Finding a doctor in Germany

1. Hausarzt, specialist and dentist

A Hausarzt treats common problems, coordinates longer-term care and can issue referrals. Specialists focus on a field; dentists operate separately. Paediatricians (Kinderärzte) provide primary care for children.

Some specialists accept direct bookings, while others or particular treatments require a referral. Ask the practice and your insurer before the visit.

2. How to search and check a practice

Use the 116117 search for doctors participating in statutory care or your Krankenkasse directory. Practice websites and phone calls can confirm languages, accessibility and whether new patients are accepted.

1. 1

   Search locally

   Use specialty, postcode and distance; language filters are useful but may be incomplete.

2. 2

   Confirm insurance

   Ask whether the practice treats GKV patients or only private/self-paying patients.

3. 3

   Explain urgency briefly

   Describe that you need a prompt appointment without attempting to self-diagnose.

4. 4

   Bring essentials

   Take your eGK, referral if required, medication list and relevant records.

3. Appointments, cancellations and waiting times

Practices may book by phone, website or app and may set aside acute consultation hours. Arrive on time and cancel early if you cannot attend. A missed private or self-pay appointment can sometimes be charged if the practice lawfully reserved the time.

If no practice accepts you, ask your insurer for help and use 116117’s appointment service where its eligibility and referral rules are met.

4. At the appointment

Show the eGK and state your symptoms, medicines, allergies and relevant history. Ask for plain-language explanations and an interpreter if needed; do not rely on children to interpret sensitive medical information.

Before any self-pay service, ask whether it is medically necessary, whether GKV covers an alternative and for the written price.

5. Urgent care and emergencies

If it can safely wait for normal hours, contact a practice. For urgent non-life-threatening care outside hours, call 116117. For a life-threatening emergency or risk of lasting injury, call 112.